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Retail > Consumer

Browse through our extensive list of free Consumer white papers, downloads and podcasts to find the titles that best match your skills; Simply complete the application form and submit it. All are absolutely free to professionals who qualify.

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The Top 5 Consumer-Driven Trends in Retail To compete in the new environment of always connected, highly informed consumers, retailers need..
How Negative Reviews Can Improve Purchase Intent – If Brands Know How to Respond No brand likes to see negative customer feedback, but..
When Brands Respond: How Brand-Consumer Conversations Improve Business Responsiveness is one of the most important dimensions of both human..
Thriving in the Connected Economy Digitally, consumers today share knowledge and self-organize online, seizing more collective power than..
Millennials as Brand Advocates - New Research Study Results What You Need to Know to Engage the Most Important Consumer Generation...
7 Ways the Mobile Consumer Changes Everything It's no longer enough to think of consumers as online vs. in-store. The mobile shopper is..
The 6 Step Customer Advocate Marketing Handbook Learn how to motivate and scale customer advocates to grow your business...
Looking Beyond Acquisition: Total Cost of Ownership and the Role of Enterprise-Class Devices Learn how rugged, enterprise-class mobility..
Cross-Channel Loyalty Technology Read this analyst brief to learn more about the technology used to gain cross-channel loyalty...
Social Support with Online Communities Customers are no longer content to passively consume your advertising. They want to engage in..
Profitably Managing Risk in Your Credit Portfolio Learn how financial institutions and lenders can effectively manage portfolios of all..
Who's Getting Paid During the Subprime Crisis? Quantify the spillover effect from the U.S. mortgage crisis by learning to identify how..
Your Best Advocates Already Work for You Learn how leading companies are powering employee advocates to reach new audiences...
The End of Business as Usual - Free Excerpt Rewire the way you work to succeed in the consumer revolution...
Improving Collections Recovery Rates with Employment Data Integration Learn how employment data can be leveraged to improve collections..
On the Trail to Traceability eBook Is Your Organization Prepared for a Recall?..
When Content Is King Learn how CDNs satisfy the demands of consumers growing accustomed to streaming video, live Webcasts and individual..
Traceability Study - Complimentary Infographic How Quickly Can you Execute a Recall?..
Looking Beyond Acquisition: Total Cost of Ownership and the Role of Enterprise-Class Devices Learn how rugged, enterprise-class mobility..
A Cross-Channel Loyalty Case Study A must-read for everyone in the Retail and Consumer Goods industry, this case study examines what is..
 
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