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Information Technology > Enterprise Applications

Browse through our extensive list of free Enterprise Applications white papers, downloads and podcasts to find the titles that best match your skills; Simply complete the application form and submit it. All are absolutely free to professionals who qualify.

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How To: Build a Network Operations Center Dashboard Learn What Key Metrics IT Professionals Need to Monitor..
Spotlight: 8x8 Virtual Contact Center Evaluating contact center solutions is no small task...
eBook: How do I find the Right Customer Relationship Management (CRM) application for my Business Don't limit your business by the customer..
Interoperability Across Enterprise Applications 78% of companies that use an ERP solution also use other enterprise-class applications. How..
A Guide to Google Tools, Tips & Tricks You Can't Live Without By downloading this free guide, you agree to receive regular updates on the..
What is an Application Delivery Controller (ADC) In this paper Citrix will describe the fundamentals of a load balancing system and its..
Contact Centers vs. Call Centers Infographic Choose the Best System for Your Organization...
Info-Tech Report: Vendor Landscape for Mid-Market ERP New players are taking ERP from just transactions, to business actions...
Can't We Just Use SharePoint? A Knowledge Manager's Guide to Productive Conversations with IT Service and support require true knowledge..
The Contact Center Selection Checklist Numbers speak for themselves: it costs about $500/visit to service a customer in person, $5.66/call..
The Cost of Doing Nothing What's keeping you from Switching to Modern ALM & DevOps?..
Turning Documents into Data Find out how you can use data capture to improve document processing...
10 Strategies for Choosing the Right ERP Finance and Accounting Solution For Your Company Learn the industry's top 10 fundamental strategies..
The Top Contact Center Tools and Features To choose the best contact center application for your business, be sure to evaluate which..
The CRM Demo Handbook You already know that a CRM Package is a viable solution to your business needs. Now the task is finding the best..
How Professional Services Firms Use Technology to Drive Financial and Operational Performance The most successful PS organizations gain a..
Planning for growth: Could it be time for an ERP upgrade? We've all outgrown things: clothes, shoes, relationships, jobs. Knowing it's time..
Using CRM Creatively How New Applications of an Established System Add Value...
5 Mistakes Contact Centers Are Making Today Why learn things the hard way? We've heard too many sad tales about expensive mistakes Business..
Mobile Innovation Platforms Drive Your Business with Modern Apps..
To ERP or Not to ERP in the Mid-Market: Simplifying an Important Decision Aberdeen Group research: ERP solutions help standardize processes,..
How Hybrid Flash Array Helps Businesses Do More With Less Data integrity and ultra-high performance dictate the success and growth of many..
Turning CRM Data into Customer Knowledge "Understanding customer behavior" is one of the top reasons why businesses choose to invest..
Technical Best Practices for Dynamics AX - Application Design Standards -- Free Sample Chapter A free sample chapter from Packt Enterprise's..
An Introduction to Enterprise File Sync and Share (EFSS) This whitepaper will look at the reasons EFSS has become important, how..
10 Critical Questions Manufacturers Should Ask Before Choosing a Cloud-based ERP Solution Over the last few years, Software as a Service..
Improve Collaboration and Drive Business Growth Discover how to solve collaboration challenges with social ERP...
Understanding ERP Deployment Choices The rapid evolution of global business has changed the way companies are approaching the deployment of..
Microsoft Outlook 2013 -- Free Quick Reference Card This Microsoft Outlook 2013 Quick Reference provides shortcuts, tips, and tricks for the..
The 8 Ways Outdated ERP Damages Your Business: How Cloud ERP Creates Competitive Advantage Is your ERP still stuck in the Stone Age?..
Enabling the Modern Business through IT Download this white paper on how cloud ERP can help IT meet rapidly evolving business needs...
ERP Vendors Comparison Chart Get the most comprehensive view of the market...
Planning for an ERP Upgrade? 5 Guidelines to Plan for Growth Today's business processes have evolved and become more complex...
How CRM Improves the Way We Nurture Leads Fill Your Sales Funnel with Success...
How To Replace FTP and Increase File Transfer Efficiency by 98% With Biscom Secure File Transfer -- A Customer Success Story In the race to..
ERP in Discrete Manufacturing: It's Not What You Have, It's How You Use It When it comes to discrete manufacturing, ERP enables visibility..
Top 8 Trends for ERP in 2015 ERP continues to be a stabilizing force in businesses, assisting with everything from human resources..
Tap the Power of the Collaborative Employee Driving Digital Business and Engagement..
The BPM Guide Getting Started with the Basics..
A Quick Peek at How Salesforce Helps you Build Apps, Faster. This guide will show you how to build apps in minutes, enhance your app with..
Sparking Agile Business Decisions Improving your Business Rules Management Placing a Higher Value on Business Decisions..
Microsoft Office 2013-- Free Reference Card Kit This Microsoft Office 2013 reference kits includes 6 individual reference cards providing..
Salesforce1 Platform Lightning Process Builder Feature Demo Learn about the features of the Salesforce1 Platform Lightning Process Builder...
Three Steps to Building a Successful ECM Project See how implementing an ECM solution enterprise-wide helps meet your constantly evolving..
Top 5 Reasons to Move from Document Management to ECM ECM can transform your business processes beyond basic content storage and retrieval...
Top CRM Functions Requested by Sales Professionals Selecting a CRM solution with your sales team in mind can be one of the most beneficial..
Champion Plastics Reduces Production Scheduling Hours by 50% ERP from the Plex Manufacturing Cloud enables a plastics supplier to improve..
Must-Ask Questions for Contact Center Solution Providers Contact Center solutions sometimes look similar on the surface, but once you start..
A Smarter Path to ERP Selection Conquer the ERP selection challenge...
Maximum Impact: 5 ERP Trends that Matter Most Modern technology has given new dimensions to ERP solutions...
CRM Solutions for SMBs Overcome Challenges and Reap the Benefits...
How ERP Can Help You Dominate the Competition When it comes to your ERP system, can you confidently answer “yes” if asked if it..
Automating 401K Support Systems to Provide Better Customer Service and Accommodate Growth The Corticon solution was able to automate..
Delivering Flexibility and Control in Insurance Operations Decisions represent up to 70% of the tasks in core insurance processes like..
How Business Rule Automation Helps Insurers Deal with Digital Disruption Read this report from MWD Advisors to understand the business value..
Aternity Workforce APM Fulfills the Promise of Digital Healthcare Delivery Enabling Healthcare Organizations to Optimize the Benefits of..
Microsoft Word 2013-- Free Reference Card This Microsoft Word 2013 Reference provides shortcuts, tips, and tricks for the popular word..
Microsoft Office 365 -- Free Cheat Sheet This Free Cheat Sheet provides you with the basics of understanding Office 365. You’ll also..
Six Steps to a Successful ERP Implementation Learn how to do it the right way, improve your chances for success and find an ERP system based..
Microsoft Email: Outlook Tips and Training Move beyond email and understand Outlook’s amazing workflow benefits...
An Introduction to Mobile Enterprise Content Access and Collaboration Solutions This IDC Insight explores the emerging category of solutions..
Finance/Accounting Solutions Comparison Guide for Small to Midsize Companies Explore which ERP solution is right for you...
Entellium CRM Buyer's Guide A comprehensive guide about the benefits of CRM..
Exposing and Taming Costs of Office Document-Handling Learn how the systematic design of document workflow can generate significant savings...
Adobe Document Cloud eSign Services and Microsoft Dynamics CRM With Adobe Document Cloud eSign services integrated into Microsoft Dynamics,..
How Lax Privacy Protection Trashes Business Reputations A business guide probing the links between reputation management and information..
Can IVR Destroy The Customer Experience? IVR is a weak spot in many organizations creating confusion and frustrated, unsatisfied customers...
Security Solutions: The CyberAngel® with Wi-Trac 4.0 Learn how the right technology can provide Real-Time Security, Tracking and..
Digital Asset Management: The Three-Step Best Practice Model Help your organization keep up with the demand for “real-time”..
How Your Company can Benefit from Fax Servers and Electronic Document Delivery Determine your document delivery needs and learn about..
Neocase's Customer Service Best Practices Keep customers happy with the right service and support including a single point of contact,..
Document Capture and Integration for Microsoft Office SharePoint Server 2007 Automate business processes by capturing documents, associated..
Technology for Enhanced Print Management This IDC analyst report details how companies can find a real world solution for the ever growing..
Salesforce1 Platform Lightning Connect Feature Demo Salesforce Lightning Connect allows you to easily connect your back office to the..
The Evolution of Document Process Outsourcing Discover how DPO continues to be a high-growth segment and a significant opportunity for..
Build the Path to Better Profits: Implementing ERP Technology Successfully Nine steps to easier ERP implementations and profits for small..
Made2Manage ERP Software Online Demo View the online demo, Made2Manage, and find out why Made2Manage seamlessly integrates enterprise..
The Top Ten ERP Vendors Are you contemplating an ERP purchase? 82% of companies have already adopted ERP on a global scale however only one..
ERP and BI in the SMB: Bringing Light to Data in the Shadows Businesses vary in complexity, but most have many moving parts. As a result,..
How Much Should You Be Spending for a Digital Asset Management System? Here are 13 items you should consider when selecting a product or..
Record Retention Schedule: Guidelines For Every Office Document Use this schedule to guide record retention in your organization...
Improve Systems and Business Performance with Cloud ERP Wake up and escape your “Old ERP” trap...
What is your ERP solution NOT doing for your organization? This white paper examines where ERP has fallen short and reveals how new..
Ten Ways to Catch ERP Software Companies Faking It With Cloudwashing This white paper demonstrates how many enterprise software vendors..
CRM Strategies for the Social Customer How to effectively develop and execute a social CRM strategy...
Is it Time for a New ERP System? As time passes, ERP systems drift further and further into misalignment with enterprise goals, strategies..
Microsoft Lync 2013 -- Free Quick Reference Card This Microsoft Lync 2013 Reference Card offers the fundamentals, as well as tips for using..
The Emerging Role of Social Employee Apps This white paper will examine how to unlock all the rich data trapped within your SAP back office..
Microsoft Project 2007 -- Free Quick Reference Card This Microsoft Project 2007 Reference Card provides shortcuts, tips, and tricks for the..
Document Process Management: The Case for an Integrated Lifecycle Approach Learn how you can manage enterprise information and evidentiary..
Your Business In the Cloud What Every Business Manager Needs to Know..
How Organizations are Implementing Document Management Strategies to Help Drive Business in a Tough Economy Discover how organizations are..
ERP in the Midmarket: Enabling Functionality and Simplicity to Combat Complexity While smaller organizations can get away with running their..
Solving Real Business Issues During the ERP Selection Process The search for the right Enterprise Resource Planning (ERP) provider can be..
Agile Operational Decision Making in Core Banking Business Processes Progress Corticon is the catalyst for agile operational decision ..
The Streamline Guide to Document Management Can Your Organization Benefit from Automating the Management of Paper and Other Document..
Eliminating the Noise: Best Practices for the Five W's of Sales Intelligence Much as a journalist is expected to report on the “who,..
Save Time and Money by Managing Your Application Usage Learn how to maximize your IT cost savings with a strategic software asset management..
The 4 Blind Spots of ERP Learn how to augment your IT infrastructure where ERP falls short...
Free Guide to Planning a DoD UID Bar Code Marking System Get an overview of what to look for in an Item Unique Identification (IUID) label..
A Comparison of Business Intelligence Capabilities Sage MAS 90 ERP and QuickBooks Enterprise Solutions Learn which business management..
6 Questions For a Prospective Cloud Service Provider Develop a strategy for how to select the right vendor for your business...
Tier 2 Financial Success Story: Private Asset Management Firm Financial firm deploys virtualization solution in 1/10 the time of other..
Charting ECM's Course to Enterprise Information Hub Leverage ECM to go beyond document management and become a hub between line-of-business..
Innovate Over ERP with Service-Oriented Architecture, Business Process Management, and Enterprise Social Computing Don't replace SAP,..
VoIP-News: Sell Management on a New IP-Based Phone System Build your case for that next-generation communication hub. Download 7 smart..
BPM and ERP: Driving Efficiency and Innovation Today's businesses are increasingly complex, composed of a growing number of employees,..
Tying the Shop Floor to the ERP System This paper describes the evolution of IT strategies and the advantages of using an ERP system focused..
Moving to a Sustainable ERP Model Things to Consider When Replacing Your Legacy ERP..
The Ultimate Guide to Choosing A Powerful CRM Software: 2015 Edition Learn how to choose the right CRM software for your business and see..
Top 10 ERP Vendors 2015 A comprehensive look at your ERP options...
Reduce Your Operational Costs: The Avaya/EDS Contact Center Model Differentiate Your Business: Learn how EDS uses Avaya contact center..
Leverage the Power of SharePoint to Deliver Enterprise Video Communications and Encourage Collaboration Employee video usage is here to stay..
High Availability in an SAP Environment Keep Mission-Critical SAP Operations Running no Matter What Your business depends on SAP. What..
Document Process Management: The Case for an Integrated Lifecycle Approach How outsourcing DPM maximizes the utility of documents as..
Finance Accounting Solution Checklist for Small to Mid-size Companies Learn what to ask before you buy Enterprise Resource Planning software...
Enabling Small and Midsize Businesses to Acquire and Retain Customers in an Evolving Digital World With new technologies, new opportunities..
Recruiting for Your Contact Center: Why Gamers Make Great Agents Gamers possess many qualities that make them great contact center agents..
ERP and PLM; Defining Their Roles and Creating a Collaborative Environment for Success Should you invest in ERP, PLM or both? Learn the..
Introducing Made2Manage ERP Made2Manage gives you a deeper understanding of the cause and effects that “rush” orders have on the..
Why .NET Technology is important for ERP Learn the benefits derived from modern systems built with .NET managed code...
Security Breach Risks: Look Inside for Top Threats How to build policies to protect your business from security breaches caused by your..
5 Ways to Prevent ECM Projects from Becoming Despised Legacy Apps Discover 5 ways to prevent a successful ECM project from becoming a..
Thought Leadership White Paper: Digital Signage Digital Signage is a network of displays that can be remotely managed and whose business..
Manage Your Business For Better Results With Intellinote By downloading this free guide, you agree to receive regular updates on the latest..
Maintaining Customer Relations and Why Is It Important? - Free 46 page eBook thinkaboutCRM.com has put together a helpful eBook to help..
The Phone Channel is Dead, Long Live the Phone Channel There is plenty of evidence that the phone simply isn’t the same..
MWD Advisors Report: Business Rules Engine Business Value in Healthcare Healthcare systems are evolving; the concept of quality in..
Getting Started with Internet Explorer Mobile Free Chapter from Microsoft SharePoint 2010 Enterprise Applications on Windows Phone 7!..
SharePoint Designer 2010: Branding SharePoint Sites This course covers creating themes and making simple CSS changes to fully restyling a..
The Plex Manufacturing Cloud Promotes Faster Usability and Operational Efficiency Quicker installation is certainly one of the benefits of..
OpenText Records Management Safeguarding your company against risk and cost...
Shat-R-Shield Made2ManageĀ® ERP Shat-R-Shield does jobs better, faster and cheaper with Made2Manage ERP...
Conquering Complexity in Real Time Using Two-Tier ERP Strategies Best practices of complex manufacturers...
Six Game Changers About Cloud ERP This paper summarizes six game-changing aspects delivered by Plex Manufacturing Cloud ERP...
Records Management Best Practices Guide A practical approach to building a comprehensive and compliant records management program...
Self Service Drives Dollars for the Contact Center Learn about a cost-effective customer service solution for mid-market companies concerned..
Internet Explorer 9 -- Free Quick Reference Card This Internet Explorer 9 Quick Reference provides shortcuts, tips, and tricks for the..
8 Must Have ERP Features for Automotive Industry Automotive OEMS and parts manufacturers share one common goal -streamlined, efficient..
Put Your Money Where Your Cloud Is Read how cloud ERP boosts profitability with real-time monitoring of financial conditions...
The Next Generation in ERP Software S2K Enterprise Software to Address Key Industry Requirements & Deliver Bottom-Line Results...
Data Quality: Driving Single View of Customer Outlines data quality importance with reference to SVC and how poor data quality can hamper,..
Stretching the Software Budget with Enterprise License Optimization Learn what ELO is and how you can use it to maximize your dollars...
The When, Why, and How of ERP support for LEAN Discover the situations where ERP supports LEAN, the benefits of this support and why it only..
The Discovery-Ready Enterprise III: Taking Steps to Be Proactively Prepared This report spotlights key actions that corporations and law..
The Executive Guide to CRM Architecture Find out why CRM flexibility will impact your success and help you attain your organization's goals...
SiteScape - The Missing Link in CRM Discover how team collaboration provides the missing link for transforming CRM systems into vehicles for..
Creating a Cutting-Edge Reporting and Analyst Capability for the Banking Market Learn how Progress Corticon has helped DBS reduce risk and..
Deck the Halls: Two Key Tactics to Preparing Your Contact Center for the Holiday Spikes Ready or not, the holidays are here! Is your contact..
Transforming ERP with Data Virtualization If your ERP application isn't delivering on its promise of huge returns through process..
Integrating Silverlight 4 with SharePoint 2010 -- Free 42 Page Sample Chapter A free sample chapter from Packt Enterprise's book: Microsoft..
On-Demand Records Management: Meeting the Challenge Learn how your organization can address the growing business imperative for formally..
Control Your ERP Destiny -- Free 54 Page Preview Reduce project costs, mitigate risks, and design better business solutions...
Customer Service Solution: Neocase Software Review Read what the experts think about the features of Neocase Software, including the robust..
Architectural Flexibility for Manufacturing Companies: The Key to Choosing the Right CRM Learn how to choose the right CRM system to..
Exposing and Taming Costs of Office Document-Handling Discover how systematic design of document workflow can generate significant savings...
Extending Lean Initiatives Across the Organization This White Paper will address the importance of optimizing front-office initiatives, in..
StoredIQ's Flagship eDiscovery for SharePoint Taneja Group analyst, Christine Taylor, discusses how the StoredIQ Information Intelligence..
Planning a DoD UID Bar Code Marking System Get an overview of what to look for in an Item Unique Identification (IUID) label printing system...
It Pays to Be a Know-It-All in Manufacturing: Use Cloud ERP Learn how to apply the same lean improvements to data as you apply to your..
ECDL Module 7 -- Free Quick Reference Card This ECDL Module 7 Quick Reference offers the fundamentals, as well as tips for navigating..
8 Tips for Outsourcing Call Center Projects Discover successful techniques from the experts on outsourcing call centers...
Discovery Readiness: A Roadmap for Successful Planning and Collection Is your record management program discovery-ready?..
How to Choose a CRM System Understand all the benefits of an integrated CRM system before beginning your selection process with this..
ERP Facts and Information Learn the six common ERP implementation problems that determine the success or failure of a project...
How to Choose the Best CMS for Customer Experience Management Choosing the right web content management system plays a central role in the..
T&E Expense Management and the Social Enterprise With expenses related to Travel and Entertainment (T&E) encompassing 8% to 12%..
Applying Electronic Records Management in the Document Management Environment: An Integrated Approach Explore how the DocuShare family of..
Business Performance Management for Document Processes: Cut Costs, Meet Strategic Goals and Manage Document Processes with Confidence Learn..
Optimizing Omni-channel Retail through End User Experience Management Strategies & real-world case studies for driving excellent End User..
'Think Lean' When Developing Management System Documentation Learn how to efficiently and effectively implement a document management system..
The Buyside and the Three-Phase Evolution of Electronic Trading The buyside of asset management is changing. Learn how to prepare today -..
The Consequential Risk Of Weak Internal Controls: Fraud and Accounting Irregularities Useful real-world case studies demonstrate how..
The 3 Metrics That Matter: Understanding the Data You Need to Run Your Subscription Business Discover the basic business model for anyone in..
Learn How a Call Center Can Deliver Big Benefits to Small Businesses Your business' call center software is a critical purchasing decision...
Oracle E-Business Suite: Business Process Acceleration Boost ROI by improving business process efficiency and centralizing automation for..
Using Digital Asset Management for Content Marketing Success Address the key challenges identified by marketers surrounding the creating of..
The Impact of Microsoft.NET on the ERP Market .NET is based on recognition that the Internet is the application platform of the future. This..
Why the Cloud is More Than Hot Air for the Manufacturing Enterprise Manufacturers have legitimate questions when contemplating a transition..
5 Reasons to Adopt Business Rules The effective management and automation of business rules provide a number of valuable benefits to..
2014 Trends in ERP Convergence In 2013, we were bombarded with what industry observers were calling big trends in enterprise software -..
Automating Paper and Other Document Processes: Solutions and Benefits Determine your company's needs for electronic document storage and..
Oracle E-Business Suite: Business Process Acceleration Learn how to significantly increase your Oracle Applications ROI and enhance..
Accelerate, De-risk Oracle EBS Upgrades Oracle E-Business Suite customers can reduce risk and time, and cut additional storage requirements..
LifeLock Business Solutions for Affinity Organizations Give your members another great reason to join--and stay for a lifetime--with..
Getting Started in Digital Asset Management (DAM) Embark on a journey to implement “digital asset management” software and start..
Improve Efficiency and Reduce Costs with Automated Document Delivery Learn how to automate document delivery from back-office applications..
10 Ways IT Performance Management Improves Your Business Learn How to Improve Your Business with the Network Performance Monitoring..
Finance Accounting Solutions Buyer's Guide for Small to Medium Enterprises Learn what a midmarket ERP solution can do for you and understand..
10 Questions to Ask Your Finance and Accounting Software Vendors Before You Buy ERP Explore what to ask before you make a final choice in..
Contact Center On Demand: Right Price – Right Results With contact centers under increasing pressure to make their resources more..
Is Your ERP Killing Your Manufacturing Business? The 10 Warning Signs Look for these 10 signs that the end is near for your manufacturing..
Embracing the Seven Pillars of Strong Internal Controls Explore how business process automation and imaging software integrated with ERP can..
AppleWorks 6 -- Quick Reference Card This AppleWorks 6 Quick Reference offers the fundamentals, as well as tips and shortcuts for using the..
Mitigating ERP Risks Discover how to mitigate ERP implementation risk - Enable your Organizations to take control of their enterprise..
Made2Manage Advanced Functionality Made2Manage ERP capabilities reach far beyond the shop floor, delivering advanced functionality that..
The Office Organizer Learn how to boost productivity, improve the bottom line and protect your business interests from liability...
Share Point Foundation 2010 -- Free Quick Reference Card This Share Point 2010 Quick Reference offers the fundamentals, as well as tips for..
End User Experience Management Complements Mobile Device Management Ensuring excellent mobile user experience only begins with Enterprise..
Getting a Head Start in Software Asset Management This white paper will help IT Professionals save money for their organization with a smart..
Why Website Personalization Matters What can online business learn from the neighborhood store? The value of personalization, where..
The Top 3 Right Ways to Go Green Going green isn't just about saving the planet or hopping on the latest bandwagon, it's about the bottom..
National Health Service's Superior Print Solution Discover how to make significant financial and environmental savings while improving..
Chance Favors the Prepared Mind: Understanding the Science of Sales Intelligence Discover how to best analyze and segment your customer base..
Microsoft Office SharePoint Foundation 2013-- Free Reference Card This Microsoft Office SharePoint 2013 Reference provides shortcuts, tips,..
Must-Have ERP Features for the Automotive Industry This paper summarizes the benefits an ERP solution provides to the entire manufacturing..
Why Do Spreadsheets Rule Even in ERP Environments? 1 Billion Excel users still rely on spreadsheets in the enterprise...
Installing and Configuring SharePoint 2010 -- Free 125 Page User Guide This guide gives you tips on what to avoid during the installation...
Learn the Many Benefits of Outsourcing a Telemarketing Call Center FREE Buyer's Guide PLUS no obligation quotes from reputable Call Center..
Best Practices in Reconciliation: 10 Steps to Improving Efficiency and Reducing Risk Best Practices in Reconciliation: 10 Steps to Improving..
The 10 Worst Practices for Technical Support and How to Overcome Them Explore 10 of the "worst practices" that are common to customer..
HACCP Regulations: How does your company comply? Learn how Adonix X3 Process Manufacturing ERP offers food processors the capabilities they..
T&E Expense Management and the Social Media Enterprise Learn how the social enterprise, the cloud, and mobile and integrated technologies..
Cloud ERP: Helping Manufacturers Keep Up With The Times The pace of business is accelerating, requiring more and better responsiveness...
A 'YouTube-like' Experience For Employees The rapid growth of video in the consumer marketplace over the past few years can be described as..
A Winning Formula: Achieving Top Performance In Records Management Learn how large enterprises are gaining an advantage in records..
3 Keys to Choosing an ECM Solution You know ECM is the right choice for you -- now you need to choose a solution tailored to fit your..
Virtual Assistant Technology and the Contact Center Discover how to maximize cost savings and increase agent performance by reducing cost..
Maximize Your IT Investment: The Avaya/EDS Virtualized Contact Center Model Learn how virtualized companies have achieved measurable gains..
Pivotal CRM and the Information Worker: Are You Meeting the Needs of Your New Generation of Workers? As the technologies and demands of the..
8 Must Have ERP Features for Automotive Industry Automotive OEMS and parts manufacturers share one common goal -streamlined, efficient..
Sarbanes-Oxley Simplified Learn how to remove weakness in asset and inventory control required by SOX...
A Quick Guide to Comparing In-House Vs. Outsourced Contact Center Costs This article details the differences in cost between an in-house..
Kettle Corn Manufacturer's Sweet Growth Through the Cloud Growth is good, but it may not feel that way when the business has outgrown your..
SharePoint Server 2013 Essential Training In this course, Gini Courter shows you the basics you need to get started using Microsoft..
The SharePoint Puzzle - Adding the Missing Pieces Internal collaboration, file-share replacement, and web portal/intranet capabilities are..
How to Ensure That Your Employees Will Want to Use CRM Discover how selecting the right CRM solution can help ensure your employees will..
Bringing the Genius of Einstein to ERP Discover how SYSPRO is implementing an "Einstein" strategy to simplify Enterprise Resource..
The ROI of Cloud Apps Cloud applications continue to gain momentum in enterprise applications as buyers are attracted to fast deployment..
Solve IP Telephony Business Challenges: For SMBs Learn about a flexible, cost-effective integrated telephony and data services solution..
5 Ways Your VMware and Hyper-V Backups May Fail You HA technology is fantastic and is great for protecting VMs in certain situations but it..
CRM Technology Briefing Report: Neocase Software for Customer Support Build a knowledge base that can be used for continuous learning and..
   
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